Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the tenantbase.com and TenantBase, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to TenantBase, Inc. include tenantbase.com and TenantBase. By using the TenantBase website, you consent to the data practices described in this statement.

Collection of your Personal Information

TenantBase may collect personally identifiable information, such as your name, email address or contact phone number. TenantBase may also collect anonymous demographic information, which is not unique to you, such as your company information. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by TenantBase. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TenantBase website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through TenantBase's message options, this information may be collected and used by others.

TenantBase encourages you to review the privacy statements of websites you choose to link to from TenantBase so that you can understand how those websites collect, use and share your information. TenantBase is not responsible for the privacy statements or other content on websites outside of the TenantBase website.

Use of your Personal Information

TenantBase collects and uses your personal information to operate its website(s) and deliver the services you have requested.

TenantBase may also use your personally identifiable information to inform you of other products or services available from TenantBase and its affiliates. TenantBase may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

TenantBase does not sell, rent or lease its customer lists to third parties.

TenantBase may share data with trusted partners to help perform services of TenantBase, statistical analysis, send you email, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to TenantBase, and they are required to maintain the confidentiality of your information.

TenantBase may keep track of the websites and pages our users visit within TenantBase, in order to determine what TenantBase services are the most popular. This data is used to deliver customized content and advertising within TenantBase to customers whose behavior indicates that they are interested in a particular subject area.

TenantBase will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TenantBase or the site; (b) protect and defend the rights or property of TenantBase; and, (c) act under exigent circumstances to protect the personal safety of users of TenantBase, or the public.

Use of Cookies

The TenantBase website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize TenantBase pages, or register with TenantBase site or services, a cookie helps TenantBase to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TenantBase website, the information you previously provided can be retrieved, so you can easily use the TenantBase features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TenantBase services or websites you visit.

Security of your Personal Information

TenantBase secures your personal information from unauthorized access, use or disclosure.

TenantBase does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from TenantBase by contacting us here:
- Email: team@tenantbase.com

Changes to this Statement

TenantBase will occasionally update this Statement of Privacy to reflect company and customer feedback. TenantBase encourages you to periodically review this Statement to be informed of how TenantBase is protecting your information.

Contact Information

TenantBase welcomes your questions or comments regarding this Statement of Privacy. If you believe that TenantBase has not adhered to this Statement, please contact TenantBase at:

TenantBase, Inc.
530 Church St, Suite 400
Nashville, Tennessee 37219

Email Address: team@tenantbase.com

Telephone number: (949) 432-3112

Effective as of January 15, 2014




Terms of Use

Read This “Terms of Use” Agreement Before Accessing Website.


Effective Date:  This Terms of Use Agreement was last updated on December 30, 2016.


This Terms of Use Agreement (this “Agreement”) constitutes a legal agreement between you and Tenantbase, Inc. (“Tenantbase”), and sets forth the terms and conditions of the use of Tenantbase’s online and mobile web-based services for registered End Users. By using Tenantbase’s website and/or mobile application (collectively, the “Website”), you (“End User”) agree to be bound by this Agreement. Further, by using and/or visiting the Website, End User agrees to the Tenantbase.com Privacy Policy published at www.tenantbase.com/legal/. If End User does not agree to these terms and conditions and the Privacy Policy, End User must immediately cease all usage of the Website. Tenantbase reserves the right, at any time, to amend, modify, alter, or update the terms and conditions of this Agreement without prior notice. Amendments, modifications, alterations, or updates to this Agreement shall become effective immediately upon being posted on the Website. End User’s continued use of the Services (as hereinafter defined) after amendments, modifications, alterations, or updates to this Agreement are posted on the Website constitutes an acknowledgement and acceptance of this Agreement and its amendments, modifications, alterations, and updates. This Agreement may not be amended, modified, or altered, except as provided above.


1.     Use of the Website.  By using the Website and accepting this Agreement, End User agrees and covenants to: (a) provide true, accurate, current and complete information as prompted by the registration form(s) on the Website (such information being the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If End User provides any information that is untrue, inaccurate, not current or incomplete, or Tenantbase has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Tenantbase has the right to suspend or terminate End User’s account and refuse any and all current or future use of the Services (or any portion thereof). The submission of any information that is untrue, inaccurate, not current, or incomplete shall be deemed a breach of this Agreement.

  • You agree that by using tenantbase.com and/or the services provided by TenantBase, that you are working with TenantBase, Inc. (“TenantBase”) or TenantBase partner brokers in your state, in a brokerage relationship in connection with your real estate office search and lease process. You may elect to terminate your account/relationship at any time.
    Additional disclosures apply to residents of Texas.
  • You are an owner, employee, or decision maker with a business interested in the lease, sublease or purchase of real estate using TenantBase and/or its website.
  • All data on tenantbase.com is compiled by TenantBase to provide you with the necessary information to find, lease and negotiate for office space. All such data provided by TenantBase and/or tenantbase.com is to be used exclusively in connection with TenantBase and its services. All information is for personal, non-commercial use.
  • You are not a commercial real estate professional, real estate data provider and/or associated with any business, organization or position that could be construed as any of the like.
  • You are not exclusively engaged with any real estate professional providing you with real estate information and brokerage services for an office search or lease process.
  • You acknowledge that TenantBase is offered at no cost to you because TenantBase is compensated by buildings for facilitating new lease from our users.
  • You will not re-purpose, re-distribute, make a copy or otherwise share or use any information provided by TenantBase except for use with TenantBase in your office search.

2.              Description of Services. Through the Website, Tenantbase provides online real estate information and availability services (collectively, the “Services”). Subject to availability, the Services may include reviews, text, photographs, images, illustrations, video, and access to certain proprietary information relating to real estate (collectively, the “Contents”).


3.              Restrictions on Use.


a.     Restrictions on Use. The Website, Services, and the Contents may be used strictly for personal, non-commercial purposes. Any other use of the Website, Services, and/or Contents is strictly prohibited, including, without limitation, modification, removal, deletion, transmission, publication, distribution, posting, redistribution, re-licensing, selling, duplicating, republication or any other dissemination without the express written permission of Tenantbase. In addition, End User may not link to the Website without the prior written consent of Tenantbase. Use of spiders, robots and similar data gathering and extraction tools is expressly prohibited.


b.     Tenantbase reserves the right to reject any registration or revoke the privileges of any End User at any time, in Tenantbase’s sole discretion, without notice.


c.     The Services are not available to any person or persons in the in the commercial real estate leasing business (property listing services, real estate information companies, asset managers, building owners, leasing representatives, tenant representatives, or any of the like.) (“Commercial Real Estate Leasing Business”).  By accessing the Services and accepting this Agreement, End User represents and warrants that it is not in the Commercial Real Estate Leasing Business.


4.              Disclaimer of Warranties. END USER AGREES THAT END USER’S USE OF THE WEBSITE AND/OR SERVICES SHALL BE AT END USER’S SOLE RISK. TENANTBASE PROVIDES THE WEBSITE AND CONTENT SOLELY ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, TENANTBASE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE, IN CONNECTION WITH THE WEBSITE AND END USER’S USE THEREOF. TENANTBASE MAKES NO WARRANTY WHATSOEVER ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT, SERVICES, SOFTWARE, TEXT, GRAPHICS, PHOTOGRAPHS, LINKS, OR OTHER MATERIAL CONTAINED IN THE WEBSITE. TENANTBASE DOES NOT WARRANT THAT THE WEBSITE WILL OPERATE ERROR-FREE OR THAT ITS SERVERS ARE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL CONTENT. TENANTBASE DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR ANY HYPERLINKED WEBSITE, OR FEATURED IN ANY BANNER OR OTHER ADVERTISING. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, END USER SHOULD USE END USER’S BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.


5.              Limitation of Liability. TENANTBASE, ITS PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS (THE “TENANTBASE GROUP”) SHALL NOT be liable for any damages whatsoever, and in particular THE TENANTBASE GROUP shall not be liable for any special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to THE website, the information contained in it, OR THE SERVICES, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if THE TENANTBASE GROUP HAS been advised of the possibility of such damages. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE, IN SUCH JURISDICTIONS, SOME OF THE ABOVE LIMITATIONS MAY BE INAPPLICABLE.


6.              Services and Contents are for Informational Purposes Only


a.     The Services and Contents should be used for informational purposes only. The Contents are solely the opinions of Tenantbase, and are not a guarantee of rental terms, availability, or the like.


b.     The Contents include certain information compiled by TenantBase and provided by owners and/or their agents of commercial real estate (“Brokers”). Tenantbase does not represent such Brokers in any real estate transaction(s). Notwithstanding the foregoing, Tenantbase may, at End User’s request, submit requests for additional information to such Brokers and act as a conduit between End User and one or more Brokers for communication purposes.


7.              Indemnification. End User agrees to defend, indemnify, and hold harmless Tenantbase, its parents, subsidiaries, affiliates, officers, directors, employees, and agents from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of End User’s use of the Services, the violation of this Agreement, or any infringement by End User or other user of the Services using End User’s username and password, of any intellectual property or any other right of any person or entity. This defense and indemnification obligation will survive this Agreement and End User’s use of the Services. Tenantbase shall notify End User of any such claim, suit, or proceeding, and Tenantbase may, at Tenantbase’s option, assist End User, at End User’s expense, in defending any such claim, suit or proceeding.


8.              End User’s Account. Subject to the Tenantbase.com Privacy Policy, End User shall receive a username and password to access the Website and use the Services. End User’s right to access the Website and use the Services is personal to End User, and End User is entirely responsible for any and all activities that occur under End User’s account, whether authorized or not. End User agrees to notify Tenantbase of any unauthorized use of End User’s account or any other breach of security that becomes known or should be known to End User. End User agrees not to use Services for any non-personal or commercial use without the express written consent of Tenantbase, which may be withheld by Tenantbase in its sole discretion. Additionally, End User shall not access the Website or use the Services except as expressly authorized.


9.              Modifications and Interruption to Services. Tenantbase reserves the right to modify or discontinue the Services with or without notice to End User. Tenantbase shall not be liable to End User or any third party should Tenantbase exercise its right to modify or discontinue the Services. End User acknowledges and agrees that Tenantbase does not guarantee continuous, uninterrupted, or secure access to the Website and operation of the Website may be interfered with or adversely affected by numerous factors or circumstances outside of Tenantbase’s control.


10.           Third-Party Sites. The Website may include links to other websites owned and operated by third parties. End User acknowledges and agrees that Tenantbase is not responsible for the availability of, or the content located on or through, any third-party website. End User should contact the site administrator or webmaster for those third-party websites if End User has any concerns regarding such links or the content located on such websites.  End User’s use of third-party websites is subject to the terms of use and privacy policies of each website, for which Tenantbase bears no responsibility whatsoever.


11.           Not Professional Advice. The information, ideas, opinions and suggestions contained on the Website and provided through the Services are for informational purposes only, and Tenantbase does not warrant the accuracy, currentness, or reliability of the Contents, including any opinions, statements, or other information provided on the Website or through the Services. The Services are not intended to be, and do not constitute, professional legal or real estate advice, and use of the Services does not establish a broker-client relationship.


12.           Governing Law; Venue. This Agreement shall be governed by and construed in accordance with the laws of the state of Tennessee, without regard to its choice of law principles to the contrary. End User agrees that any action at law or in equity arising out of or relating to this Agreement shall be filed only in the state and federal courts residing in Davidson County, Tennessee, and End User hereby irrevocably and unconditionally consents and submits to the exclusive jurisdiction of such courts over any suit, action, or proceeding arising out of this Agreement.


13.           Compliance with Laws. End User assumes all knowledge of applicable law and is responsible for compliance with any such laws. End User may not use the Services in any way that violates applicable state, federal, or international laws, regulations or other government requirements. End User agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.


14.           Copyright and Trademark Information. All original content included or available on the Website, including site design, text, graphics, interfaces, software, and the selection and arrangements thereof, are owned by or licensed to Tenantbase, with all rights reserved, or are the property of Tenantbase and/or third parties protected by intellectual property rights.  Any use of materials on the Website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Tenantbase is strictly prohibited. End User shall not use any automatic device, or manual process to monitor or copy the Website or the Contents without prior written permission of Tenantbase. All other trademarks displayed on Tenantbase’s Website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those owners. In addition, such use of trademarks or links to the web sites of other parties is not intended to imply, directly or indirectly, that those parties endorse or have any affiliation with Tenantbase.


15. Broker Content.


a.     The Website contains certain areas where Brokers, defined herein, may contribute their own information, images, and other materials to the Website (the “Broker Content”). By posting, submitting or otherwise directing TenantBase to utilize the Broker Content you warrant to TenantBase that: (i) you acknowledge that you alone are responsible for any information provided as Broker Content (ii) you possess the full authority and ownership necessary to submit the Broker Content (iii) the Broker Content is not confidential or proprietary in nature, and is not the property or creation of any third party or commercial real estate data provider (iv) contributing such Broker Content does not violate any copyright, trademark, patent or any other rights regarding the Broker Content.


b.     By providing Broker Content you acknowledge that you are granting TenantBase a non-exclusive right to use, display and distribute the Broker Content to the End Users of the Website for Informational Purposes Only, and that submitting such Broker Content does not create a listing agreement, representation agreement, or any business relationship or partnership with TenantBase.


c.     TenantBase reserves the right, at any time and without prior notice, to require further verification, amend or restrict any Broker Content at the sole discretion of TenantBase.


16.           Copyright Complaints. Pursuant to Section 512(c) of Chapter 5, Title 17 of the United States Code, please contact Tenantbase as set forth below regarding any copyright infringement claim.


By Mail: TenantBase, Inc.

530 Church St

Suite 400

Nashville, TN 37219

By Telephone: 949-432-3112

 

By Email:  team@tenantbase.com

 

17.           Severability. If any provision of this Notice shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Notice and shall not affect the validity and enforceability of any remaining provisions.


18.           Assignability. End User agrees that this Agreement may be assigned by Tenantbase, in its sole discretion and without End User’s consent, to a third party in the event of a merger or acquisition.


19.           Other Agreements. This Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between Tenantbase and End User.