Client Spotlight: Golden Age Companions

TenantBase helped Scott McKenzie find growing office space for Golden Age Companions in 2017. Nine years later, the Newport Beach homecare company is confirmed active, with $8M in lifetime revenue.

TenantBase caught up with Scott McKenzie the week of his move to his new office space. We really enjoyed working with him and learning more about his business. He is an inspired young business owner with a true desire to serve the elderly.

Scott McKenzie's grandmother was the muse to starting Golden Age Companions, a non-medical homecare service. By spending time with his grandma through high school, McKenzie got a front row seat to the experience of hiring and working with caregivers. "Although there were some good caregivers, the overall experience was really unsatisfying." After years of receiving in-home care, his grandma moved to an assisted living facility due to some medical issues, and then on to hospice, where she passed in three weeks.

Navigating his family and his grandma through the end of her life, he saw the value of quality in-home care service. It wasn't long after his grandma's passing that, at age 21, he started Golden Age Companions in 2012 with the goal of hiring and facilitating keeping the elderly in their homes with quality caregivers. "I want the caregivers to feel just like family to their clients," he said. McKenzie took the interview process very seriously for caregivers, asking himself, "Would I put this person in my grandma's home?"

When TenantBase met Scott, he was growing across multiple locations and needed to move out of his smaller office set up in Newport Beach. After growing tired of the lack of response when reaching out personally to different listings, his experience with TenantBase advisor Dustin Salem was a fresh start. "We were quickly able to find a spot that fit our needs," says McKenzie. "Common area with three private offices in a nice building with great tenants and ownership." With the new office, Golden Age Companions would have a dedicated conference and training room, important to continue bringing quality caregivers into the company. The extra offices would also help house his growing staff.

McKenzie had had several businesses before starting Golden Age Companions, but his passion came through in this venture. When asked what advice he would give to other business owners, McKenzie said that seeing your success as already done had a huge impact on himself and his business. "When I was first starting out I would already imagine myself with 20 clients, I would see myself where I already wanted to be. Putting off that energy really put me in a place to reach my goals and grow." He also spoke about "inspired action," focusing on the things that guide you. "With inspired action you are presented with optimal opportunities, and show up differently."

Be sure to check out Golden Age Companions, still bringing care and attention to the world of elderly caregiving.

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